Last updated: August 29, 2026
Items may be returned within 30 days of delivery for a refund or exchange, provided they are unused and in original packaging.
Products must be unused, in original condition, with all tags/packaging intact. Certain items (e.g. hygiene products, custom orders, clearance items) are final sale.
If an item arrives damaged or defective, contact us within 48-72 hours with photos for a free replacement or full refund - no restocking fee applies.
A restocking fee of 10-15% may apply to non-defective returns.
Approved refunds are issued to the original payment method within 5-10 business days of receiving the returned item.
Customers must contact our support team to request a Return Merchandise Authorization (RMA) before shipping any item back.
Customer covers return shipping for non-defective returns; company covers shipping for defective/incorrect items.
Orders may be cancelled free of charge before shipment; once shipped, standard return policy applies.